Subscription Policy

Our Subscribe & Save service is a subscription service that automatically delivers products every 2 weeks or every 2 months at a discount of 25% and 15%. Only certain products are offered under this service which is set out on the description page. If you subscribe to receive a product, we will send you an email reminder before each replenishment order. You can change your frequency, quantity, next delivery date and cancel at any time.

Subscribe & Save customers will be charged the Dr.PAWPAW price for the product on the day each re-order is processed. The Subscribe & Save discount will then be deducted. If the price of the item increases or decreases prior to each re-order being processed the amount you’re charged will also increase or decrease. We will detail the price of the item in the order confirmation email we send you prior to despatch.

Once payment is received 24 hours before your despatch date, we will release your order and you will receive confirmation that your order has been processed and despatched. Subscriptions can only be activated by the registered user at the point of ordering by clicking the “Subscribe” button and selecting the preferred schedule prior to purchasing their goods.

Your subscription will automatically be cancelled if no payments are made 7 days after your original despatch date or if the subscription has been cancelled.