GDPR & Data Processing

How We Collect Your Data


If you email our friendly team on we will receive your email address and any other data you have included in your mail. We do not store this data.



By becoming a subscriber you sign up to receive the latest news and marketing updates from Dr.PAWPAW. At the time of subscription, we ask for your email address, your first name and your birthday so we can keep in contact with you and send personalised birthday offers. 

We hold this information on a secure database for 18 months, after which the data is removed if you have not interacted with Dr.PAWPAW. You have the right to withdraw consent at anytime. You can simply unsubscribe from our emails, or contact who will remove all data.

Our email database Klaviyo also holds your name, email and birthdate in order to send personalised emails.



When you shop with us, we will receive the data you submit to process your order.

This includes:

  • Your Name
  • Your Email address
  • Your Postal address
  • Your Phone number
  • Your Product ​​​

Your data is shared with our logistics provider, who enable us to deliver your Dr.PAWPAW package to you. 



Once your enquiry has been dealt with we will remove your data, adios! Before then it is kept safe in a password protected database that only our sales team have access to. Our hard drives are all behind locked doors. We strictly only share your details with necessary parties, including our logistics provider who ship your parcel to you.



By becoming an opt in subscriber we will keep your data safe and sound. We will not add you to our mailing list without your consent. Our email marketing provider Klaviyo is where we hold your email, name and birthdate in order to send personalised content. This is strictly only accessible by relevant Dr.PAWPAW team members.​​ While you enjoy the latest from Dr.PAWPAW, your details are kept safe in a password protected multi-authentication database. Our hard drives are all behind locked doors. We hold your data for 18 months, if we don't see any interactions from you in this time we will remove all your data.


This is inline with the UK's Data Protection Act and GDPR. Please don't hesitate to get in touch with our team if you have any further questions.